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Is anyone else's touchscreen frozen and glitching?

Hemidayz

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#1
My Uconnect just started glitching. I have 500 miles on her and the car's uconnect display monitor is frozen and keeps on glitching. Is this a normal issue with these hellcats? when you open the door, the SRT logo appears on the screen, but this no longer shows on the screen.
 
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ACMAVRO

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#2
My Uconnect just started glitching. I have 500 miles on her and the car's uconnect display monitor is frozen and keeps on glitching. Is this a normal issue with these hellcats? when you open the door, the SRT logo appears on the screen, but this no longer shows on the screen.
No its not normal, take it to the dealer. Look closely at it in daylight with it off and make sure there is not a hairline crack on the screen. That will also cause it to seem glitchy. I don't think that's the case, but its worth a look
 
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Hemidayz

Hemidayz

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Thread Starter #3
I was told to pop out fuse f37 and f38 and put back in and wait 25 mins.
 

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#4
Took my 1st weekend trip in the Challenger this weekend. The radio was a crapfest. Haven't had any issued out of my Charger or my Ram but this was a joke. Just went to Uconnect updates and it says its up to date. Screen would lock on the Phone or Android Auto. Couldn't get to "controls". Won't soft boot at all. just an all around disappointment for a 76K Car.
 
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Hemidayz

Hemidayz

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Took my 1st weekend trip in the Challenger this weekend. The radio was a crapfest. Haven't had any issued out of my Charger or my Ram but this was a joke. Just went to Uconnect updates and it says its up to date. Screen would lock on the Phone or Android Auto. Couldn't get to "controls". Won't soft boot at all. just an all around disappointment for a 76K Car.
this is exactly what I said. for $76k at least the radio shouldn't have issues. how did your warranty take care of it??
 
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Hemidayz

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When mine did it, they reflashed it the first time......told me if it happened again that they would replace it. It happened several more times. I didn't even bother pulling the fuse after awhile, it seemed to just correct on it's own after a period of time. If yours is doing this every time you get in the car, you probably need to have it looked at and replaced.

Several people got rid of their 1320's because of these types of issues. When they went to the track, there was no way to utilize or adjust the drag features with the black screen of death. After wasting money on going to the track several times, they gave up and got rid of the cars.
very disappointing to hear People got rid of theirs because of this issue, wouldn’t their warranty just replace it before they got rid of it?. getting rid of this car is not an option for me Though
 
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Hemidayz

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Thread Starter #7
Yeah, I think those people just got tired of dealing with it. It seemed to be happening to some cars more frequently. Some of the people bought their cars specifically for the drag race aspect of it and when they couldn't use the functions multiple times out, I guess they reached their level of maximum tolerance. I know that several had taken their cars to the dealership several times to be fixed. I thin it would've been different for them if they could've simply removed/reinstalled the fuse and the system would've come right back , or done so within a few minutes, but that wasn't the case. You could never tell how much time it would take for the system to come back and that left those people sitting at the race track, after having paid all the expense to get there and get in, only to be screwed over by the uconnect acting up again.
my fuse cover pannel shows f37 and f38 to be fuse 20A. However, my fuse box itself only shows three different green fuses just labeled 20. Do you know which one I’m suppose to take out?
F46B860D-AA48-4633-B584-C5B29A950344.jpeg
 
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Hemidayz

Hemidayz

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Thread Starter #8
Hey Stormtrooper, I did as you instructed, but it did not entirely solve the issue. The screen is not frozen anymore but when I open the door the SRT swoosh does not appear. Can you confirm that if you open your door, your speed and rpm gauge lights up with the SRT logo in the Uconnect. This doesn't appear but its not really a big deal as everything else seems to be working fine, I even tested the different drive modes to make sure.
 

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#9
Any of you experiencing this happen to have a usb drive or cable or phone connected when it gliches?

Mine would occassionally freeze, usb ports fail, and even boot up in blue with the Chrysler wing logo as a 300. It completely stopped happening after swapping the usb thumb drive i was using to a smaller capacity, different make. When the usb ports stopped working, only a fuse pull in the trunk for the media hub would fix it.

I also found any usb drive stored music with massive album art (3mb+) can make music navigation really slow or also appear to stop responding. I redid the album art to songs I found with massive embedded album art and to no bigger than 1000×1000 and that fixed the media navigation slowness.
 
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Hemidayz

Hemidayz

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Thread Starter #10
Any of you experiencing this happen to have a usb drive or cable or phone connected when it gliches?

Mine would occassionally freeze, usb ports fail, and even boot up in blue with the Chrysler wing logo as a 300. It completely stopped happening after swapping the usb thumb drive i was using to a smaller capacity, different make. When the usb ports stopped working, only a fuse pull in the trunk for the media hub would fix it.

I also found any usb drive stored music with massive album art (3mb+) can make music navigation really slow or also appear to stop responding. I redid the album art to songs I found with massive embedded album art and to no bigger than 1000×1000 and that fixed the media navigation slowness.
I do have a usb drive with a lot of storage capacity, but not too much music in it. I will unplug it and let you know if this solves it. I’ve had this plugged in the car the day I first drove it and this issue started happening after 400 miles. just hit the 500 mile mark
 
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#11
My Uconnect just started glitching. I have 500 miles on her and the car's uconnect display monitor is frozen and keeps on glitching. Is this a normal issue with these hellcats? when you open the door, the SRT logo appears on the screen, but this no longer shows on the screen.
Took my 1st weekend trip in the Challenger this weekend. The radio was a crapfest. Haven't had any issued out of my Charger or my Ram but this was a joke. Just went to Uconnect updates and it says its up to date. Screen would lock on the Phone or Android Auto. Couldn't get to "controls". Won't soft boot at all. just an all around disappointment for a 76K Car.
When mine did it, they reflashed it the first time......told me if it happened again that they would replace it. It happened several more times. I didn't even bother pulling the fuse after awhile, it seemed to just correct on it's own after a period of time. If yours is doing this every time you get in the car, you probably need to have it looked at and replaced.

Several people got rid of their 1320's because of these types of issues. When they went to the track, there was no way to utilize or adjust the drag features with the black screen of death. After wasting money on going to the track several times, they gave up and got rid of the cars.
Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
DodgeCares
 

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