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New Order Tracking System Coming

555 Redeye

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#1
All I can say it's about time. Glad Stellantis is being responsive.

 


Jimmy N.

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#2
I think I'll stick to my tried and true method: I ask the dealer to let me know when there's a change in status.

On the positive side, no matter what they come up with, it couldn't be any worse than the info chat provides.
 


Hellcatcfp

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#3
I think I'll stick to my tried and true method: I ask the dealer to let me know when there's a change in status.

On the positive side, no matter what they come up with, it couldn't be any worse than the info chat provides.
"On the positive side, no matter what they come up with, it couldn't be any worse than the info chat informing me they added two more doors to my order."
 


Jimmy N.

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#4
Sorry, Hellcatcfp, the system won't let me add more than two "funny".
 


Jimmy N.

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#6
Supposedly it's just as reliable as chat.
 


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#7
I hope it’s better than the chat. That was a joke at best.
 


Purdey28

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#8
Ive been using the app to track my car, seems legit. In production with a July 2 delivery estimated.
 


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#9
What’s the App? is it similar to tracking thru ?Dodge.com
 


Jimmy N.

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#10
It's like chat, but with pictures.

It probably helps with finding people to do the job, since there's no need for them to speak any English now.
 


22MoparMuscle

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#11
It’s about time. I mean with all the technology nowadays lol
 


Purdey28

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#12
Update....app says my car was built as of the 19th, awaiting shipping. At last, some good news.!
 


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#13
Update....app says my car was built as of the 19th, awaiting shipping. At last, some good news.!
Congrats!
 


Purdey28

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#14
Thanks....
Lets see how long shipping takes !
 


22MoparMuscle

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Thanks....
Lets see how long shipping takes !
I think it depends on where they’re delivering it to. The dealership. I heard some guys get their cars delivered in a week and others take a few weeks.
 


Purdey28

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I am anticipating one month, based on current intel and general hand wringing.
Ft. Wayne in my case.
According to my dealer, it will be rail shipped to Chicago. Then, reloaded to a truck transport to Ft. Wayne.
 


Magnified

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#17
All I can say it's about time. Glad Stellantis is being responsive.

You mean you no longer need to consult the crystal ball?
 


Jimmy N.

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#18
You mean you no longer need to consult the crystal ball?
No anymore, no. Now customer care does it for you.

Okay, that's what they've always done, but the new version with pictures seems to really make people feel better about being fed vague, or downright false, information.
 




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